Question 1

why should we entrust DE MASTER LOCKSMITH

Accepted Answer

we are registered locksmith in singapore and provide after sales service and enquiry for our customers to locate us in our physical shop.

Question 2

Will my lock be damaged after opening?

Accepted Answer

It depends on the condition of the lockset. For further clarification, please send us a photo of the lockset so we can assess the situation.

Question 3

Who can engage our locksmith to assist with opening the door?

Accepted Answer

You must be the landlord or tenant to engage our locksmith services. If you have any other enquiries regarding this matter, please feel free to contact us.

Question 4

Key duplication, remote & access card programming

Accepted Answer

In order to further duplicate extra sets, a physical exisiting set is required!

Question 5

can I cancel job appointment

Accepted Answer

We do not allowed job appointment cancellation once it has been confirmed, full fees shall prevailed in any unforseen circumstances

Question 6

payment mode

Accepted Answer

We accept cash, paynow, CDC vouchers, SGQR LABEL which consist of grab pay, wechat pay, alipay and many others payment method.